Collections

Collection Options:

PLEASE WAIT UNTIL YOU HAVE RECEIVED POSTAL COMMUNICATION TO ADVISE YOU THAT YOUR ORDER IS READY FOR COLLECTION. IF YOU ARRIVE AND HAVEN’T RECEIVED ANY FORM OF COMMUNICATION YOUR ORDER WILL NOT BE READY.

ALL ORDERS ARE DONE IN ROTATION OF RECEIPT.

  1. If you have received communication from us to advise you that your order is ready for collection and wish to arrange a non-contact service, please call us and listen to the message and choose option 2. You will be asked to leave your full name and contact number. We will call you back within 24 hours Monday – Friday to discuss the collection process with you.
  2. If you have received communication from us to advise you that your order is ready for collection and wish to come in and see us and happy to have contact please do not need to call us prior to visiting.                  When visiting us please follow the one way system in place and read the latest notices on the premises. Please ensure you wear a face mask or face covering to protect other customers and our staff and use hand sanitiser around the premises.
  3. If you have received communication from us to advise you that your order is ready for collection and wish to now have your order delivered, please call us and either leave a message on option 2 or hold and speak to a member of the team.

We are currently receiving a high volume of calls. If you would like to speak to a member of staff during the day and we can’t get to your call, please leave your name and contact number and we will get back to you as soon as possible.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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**UPDATE** We are not able to send container roses to Europe, Northern Ireland, Guernsey or Jersey. **UPDATE** ALL ORDERS PLACED FROM SATURDAY 10TH APRIL WILL BE DISPATCHED END OF APRIL. IF YOUR ORDER IS FOR A SPECIAL EVENT PLEASE ADVISE WHEN YOU PLACE YOUR ORDER ONLINE, AND WE WILL DO OUR BEST TO GET CLOSE TO THIS DATE. **
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